Just like your business has a story to tell, your competitors are also trying to tell a story. Fortunately, the Internet is a very small world thanks to search engines, and competitive analysis has become one of the chief ways that companies like NetBase are able to use your competitor’s successes to effectively trump them. Social media is the way that modern companies choose to tell their stories, and mastering the art of the social media world will definitely give you an edge over competitors.
How Do They Do It?
Social media analysis is part art, part science. Knowledgeable analytics experts look at your posts, your reader’s posts, conversations, and demographics to paint a complete picture of the people on your social media universe and the way your company interacts with them. They also do comparative social media analysis against competitors, using those successful tactics by competitors to recreate them on your end and push you even further ahead.
Competitors that are succeeding aren’t to be envied. They’re to be learned from. Companies like NetBase use comparative analysis in a way that makes sense. They see how more successful competitors tell their stories and take advantage of the social media platform they’ve mastered. Matching a competitor’s success is never the goal, though. They also look at areas where competitors are failing, as well, so that those mistakes aren’t repeated. It’s a comprehensive strategy that works for almost any company willing to invest in it.
Real-time analytics, analysis of conversations, scale tactics, and AI and machine learning strategies are all part of the greats, as they analyze your own performance against those of competitors who might be ahead of you in certain areas. Business itself is highly competitive. You can’t win if you don’t know how to compete. Social media analytics gives you the edge you need to use all that data in a way that improves your performance rather than frustrates it.
A Story To Tell
When your company makes a social media post, the Internet reacts. They may ignore the post. They may like it but not comment. In ideal situations, they will like the post, comment on it, and share it with their friends. Those are the posts that you want more of, and those are the posts that will increase your business when companies like NetBase take charge. They have real-time analytics that assess engagement on every level, including private messages from readers that may have the most meat on their bones in terms of how to form a strategy.
Social media users are more abundant now than ever before, and they’re hungry for good stories. They’re also keen to interact with companies more these days than in years past, so it’s the perfect time to use the power of social media analysis to increase business and get wider reader engagement. You want more posts that are shared and less that are ignored completely, and you can only achieve this through good social media analysis.
Instead of resting on your laurels and haphazardly posting on social media, thinking that a lot of posts alone will tell your company’s important story, it’s wiser to trust the experts who know how to read the way customers are responding to your posts and social media reputation. When they use their data to paint your overall story, they can help you make adjustments, and instead of just haphazard posts thrown to the Internet wind, your posts will be focused, contain an edge on competitors, and finally tell the real story that you want your customers to read and respond to. Shares will increase. Social media engagement will soar.